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Business communications connected to the work around them.

CONNECT / Engage Engage PBX (Private Branch Exchange), Mail Server, Webmail, messaging, reception, delivery status, and customer follow-up come together in one governed communications platform.
Product overviewVisit fusionengage.cloud ↗All products

How it connects

Portfolio advantageShared identity, communications, storage, delivery, automation, and security connect Engage with Command CRM, Command DPS, and Fusion OS without forcing them into one oversized application.
Engage connected-node artwork displayed on desk phones

What Engage brings together.

WHAT IT ENABLES Engage PBX, Mail Server, Webmail, messaging, reception, delivery evidence, and follow-up connect communications directly with customers and work.

Engage PBX

01Private Branch Exchange (PBX) services provision extensions, route calls, manage desk phones and softphones, and connect call events to customers, responsibilities, and workflows.

Engage Mail Server

02Operate domains, mailboxes, inbound processing, outbound delivery, queues, security policy, and administration through a governed mail system.

Engage Webmail

03Give users a coherent workspace for mail, contacts, calendars, search, attachments, signatures, and follow-up without separating communication from customer context.

Messaging and reception

04Connect messages and incoming communications to identity, context, ownership, availability, and the next required action.

Delivery evidence

05Track attempts, status, retries, receipts, failures, and outcomes instead of treating communication as a blind send.

Connected operations

06Work with Command CRM, Command DPS, Fusion VFS, and shared automation while preserving clear authorization and service boundaries.

One product experience. A platform underneath.

THE SHARED FOUNDATION

Engage

FOCUSED PRODUCT EXPERIENCE

Shared capabilities

IDENTITY · INTELLIGENCE · STORAGE · COMPRESSION · DEDUPLICATION · MEDIA · SECURITY

Fusion runtime

Solerra · FSML · FSS · CAPABILITY ABI · PROVIDERS

Infrastructure

LOCAL · CLOUD · WINDOWS · LINUX · CONNECTED SERVICES

Explore Engage.

See the product in action, then continue through the broader Fusion portfolio.Visit fusionengage.cloud ↗