Business communications connected to the work around them.
CONNECT / FUSION: EngageFUSION: Engage PBX (Private Branch Exchange), Mail Server, Webmail, messaging, reception, delivery status, and customer follow-up come together in one governed communications platform.Product overviewVisit fusionengage.cloud ↗All products
How it connects
Portfolio advantageShared identity, communications, storage, delivery, automation, and security connect FUSION: Engage with FUSION: Command CRM, FUSION: Command DPS, and FUSION: OS without forcing them into one oversized application.
What FUSION: Engage brings together.
WHAT IT ENABLESFUSION: Engage PBX, Mail Server, Webmail, messaging, reception, delivery evidence, and follow-up connect communications directly with customers and work.
FUSION: Engage PBX
01Private Branch Exchange (PBX) services provision extensions, route calls, manage desk phones and softphones, and connect call events to customers, responsibilities, and workflows.
FUSION: Engage Mail Server
02Operate domains, mailboxes, inbound processing, outbound delivery, queues, security policy, and administration through a governed mail system.
FUSION: Engage Webmail
03Give users a coherent workspace for mail, contacts, calendars, search, attachments, signatures, and follow-up without separating communication from customer context.
Messaging and reception
04Connect messages and incoming communications to identity, context, ownership, availability, and the next required action.
Delivery evidence
05Track attempts, status, retries, receipts, failures, and outcomes instead of treating communication as a blind send.
Connected operations
06Work with FUSION: Command CRM, FUSION: Command DPS, FUSION: VFS, and shared automation while preserving clear authorization and service boundaries.
Fusionscript · FSML · FSS · CAPABILITY ABI · PROVIDERS
Infrastructure
LOCAL · CLOUD · WINDOWS · LINUX · CONNECTED SERVICES
Designed to work with the rest of Fusion.
CONNECTED PRODUCTS
FUSION: Command CRM
OPERATECustomers, accountable work, workflows, evidence, and required outcomes remain visible within one operational model.Explore FUSION: Command CRM
FUSION: Command DPS
OPERATEDocuments retain their business context through structured creation, review, signature, verification, routing, and retention.Explore FUSION: Command DPS
FUSION: OS
BUILDAdvanced storage, faster file workflows, SIP, speech, programmable nodes, and outcome automation become shared operating capabilities.Explore FUSION: OS
Explore FUSION: Engage.
See the product in action, then continue through the broader Fusion portfolio.Visit fusionengage.cloud ↗Fusion Software LLC · 2026FUSION: Engage
