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One server for every Engage client.

CONNECT / Engage Server Engage Server is the coordination server for Engage: Fusion Engage, the one client for every Engage system, connects only to it, and it connects the client to Engage PBX, mail, Engage Collaborate, and Fusion Media Server. It handles sign-in, chat, routing, and permissions.
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How it connects

Portfolio advantageEngage Server does not rebuild the services behind it. Calls stay with Engage PBX, mail with Engage’s mail server, meetings with Engage Collaborate, and audio and video with Fusion Media Server. Engage Server signs people in, carries signalling and grants permissions, while the audio and video of calls and meetings go directly between the client and Engage PBX or Fusion Media Server.
Diagram, not a screenshot: Fusion Engage in its web and OS versions, Fusion Engage in its tablet and mobile versions, and administrators connect to Engage Server, whose parts are sign-in and accounts, chat and messaging, signalling and permissions, routing, external providers, and installed products, and which connects to Engage PBX, Engage Mail Server, Engage Collaborate, and Fusion Media Server

What Engage Server brings together.

WHAT IT ENABLES One place for Engage’s clients to connect, over services that stay independent. Engage Server is in development as a local prototype: its coordination core and text conversations are being built, it is not deployed anywhere, and it has no production sign-in yet. The image is a diagram, not a screenshot.

A coordination core

01 · IN DEVELOPMENTEach message and request is recorded before it is carried out, survives a crash or a restart, and is not sent twice.

Direct and group conversations

02 · IN DEVELOPMENTText conversations between two people or within a group, with history, read markers, and retention periods an organization’s owner can set.

Signalling and permissions

03 · IN DEVELOPMENTEngage Server grants the permission for each meeting, and the audio and video then go directly between the client and Fusion Media Server.

Messages beyond the organization

04 · IN DEVELOPMENTDelivery to people outside the organization through messaging providers. The first provider adapter is tested only against a local stand-in and has sent nothing.

Calls and mail

05 · PLANNEDEngage PBX’s calls and Engage’s mail reached through the same connection, with routing and features that span channels.

One Engage client

06 · PLANNEDFusion Engage is planned as one client for all Engage systems, with what each customer uses enabled through Fusion Cloud and Engage Server.

One product experience. A platform underneath.

THE SHARED FOUNDATION

Engage Server

FOCUSED PRODUCT EXPERIENCE

Shared capabilities

IDENTITY · COMMUNICATIONS · CONTACTS · MEDIA · WORKFLOW · SECURITY

Fusion runtime

Solerra · FSML · FSS · CAPABILITY ABI · PROVIDERS

Infrastructure

WINDOWS · FUSION OS · LOCAL · CONNECTED SERVICES

Explore Engage Server.

See what the product does, then continue through the broader Fusion portfolio.Explore every product