Email and SMS campaigns, sent through your own accounts.
OPERATE / Command MarketingCommand Marketing is Fusion’s email and SMS marketing product: campaigns sent through each customer’s own Mailgun and ClickSend accounts to audiences from Command CRM and Command Merchant, with one consent record across every channel and results traced to revenue.Product overviewAll products
How it connects
Portfolio advantageCommand Marketing reaches the customers your CRM already knows and credits each campaign with the orders it brings in. It reads contacts from Command CRM and orders from Command Merchant, writes consent and engagement back to each contact in Command CRM, and reports revenue with Command Accounting, so one customer record carries every message and every sale.
What Command Marketing brings together.
WHAT IT ENABLESEmail and SMS campaigns built from real customer data, with consent and sending rules enforced by the product rather than left to memory. Command Marketing is planned: its specification is written, and nothing is available to use yet. Publishing to social networks is planned for a later release. The image is a diagram, not a screenshot.
Your own sending accounts
01 · PLANNEDEmail goes through your own Mailgun account and SMS through your own ClickSend account, so sender reputation, sending costs and carrier registration stay with your business. Fusion runs no sending service of its own.
Audiences from real customers
02 · PLANNEDSegments built from contacts in Command CRM and orders in Command Merchant, such as everyone who bought in the last 90 days, checked again at send time so late unsubscribes are left out.
One consent record
03 · PLANNEDConsent for email and for SMS kept as a history that is added to and never edited, and one unsubscribe list checked before every send on every channel.
Email editor and templates
04 · PLANNEDTemplates with merge fields in HTML and plain text, versioned so that each sent campaign keeps the exact version it used.
SMS with the cost up front
05 · PLANNEDA live character and segment count that flags the characters that would double a message’s cost, and the estimated ClickSend cost before you confirm.
Scheduled and triggered campaigns
06 · PLANNEDOne-off campaigns scheduled ahead and open to pausing or editing until they start, and simple sequences such as a welcome series or an abandoned-cart reminder.
Sending rules built in
07 · PLANNEDVerified sending domains, one-click unsubscribe, STOP and HELP replies, quiet hours in each recipient’s time zone, and US carrier registration checked before any text goes out.
Protects your accounts
08 · PLANNEDA campaign pauses itself when bounces, complaints or opt-outs climb, before a provider suspends the account, and resumes from the next unsent recipient without sending anyone the same campaign twice.
Results traced to revenue
09 · PLANNEDDelivery, clicks, unsubscribes and replies for each campaign, and the Command Merchant orders that came through its links. Reports lead with clicks and revenue, because open rates are only an estimate.
Works with the rest of Fusion
10 · PLANNEDEvery message and response on the contact’s timeline in Command CRM, sign-up forms and announcement bars through SiteConnect, and approved images from Vault Asset Manager.
FUSION BRIDGE · YOUR MAILGUN ACCOUNT · YOUR CLICKSEND ACCOUNT · CONNECTED SERVICES
Designed to work with the rest of Fusion.
CONNECTED PRODUCTS
Command CRM
OPERATECustomers, accountable work, workflows, evidence, and required outcomes remain visible within one operational model.Explore Command CRM
Command Merchant
OPERATEOne catalog, one inventory and one checkout for the counter and the web, with subscriptions.Explore Command Merchant
Command Accounting
OPERATEA general ledger, sales and purchases, banking, and financial reports, with exact amounts and a complete audit history.Explore Command Accounting
Explore Command Marketing.
See what the product does, then continue through the broader Fusion portfolio.Explore every productFusion Software LLC · 2026Command Marketing
