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One catalog and one checkout, in the store and online.

OPERATE / Command Merchant Command Merchant is Fusion’s point of sale and online selling product: one catalog, one inventory and one checkout for the counter and the web, with subscriptions, connected to Command CRM and to other CRM and accounting systems.
Product overviewAll products

How it connects

Portfolio advantageCommand Merchant sells to the customers your CRM already knows and posts its sales to your books. It works most closely with Command CRM and Command Accounting, and reaches other CRM and accounting systems through connectors, so the store, the website and the books keep one record.
Diagram, not a screenshot: sales at the counter and online go through one Command Merchant, whose parts are the catalog, inventory, checkout, subscriptions, orders and refunds, and gift cards and store credit, and connect to the customer’s CRM, the accounting system and the payment processor

What Command Merchant brings together.

WHAT IT ENABLES Selling in the store and online from one catalog, one inventory and one checkout, with subscriptions from the start. Command Merchant is planned: its design is being written and work on its core has begun, and nothing is available to use yet. The image is a diagram, not a screenshot.

One catalog

01 · PLANNEDProducts, variants, barcodes and SKUs, price lists and tiers, discounts and coupons, shared by the store and the website.

Inventory by location

02 · PLANNEDOn hand, reserved and available for each variant at each location. Every movement is recorded; stock levels are never simply overwritten.

One checkout

03 · PLANNEDIn-store, online and invoice-to-pay sales share one cart, tax lines, payment links, quotes paid online, and receipts.

Point of sale

04 · PLANNEDRegisters, shifts and cash counts, barcode scanning, receipts, returns and exchanges, and sales that continue offline and sync when the connection is back.

Online store

05 · PLANNEDAn online catalog, cart and checkout, hosted on Fusion Internet Services and drawn from the same catalog and stock as the store.

Subscriptions

06 · PLANNEDPlans, trials, renewals and proration, retries for failed payments, sign-up at online checkout, and customers managing their own subscriptions.

Orders and refunds

07 · PLANNEDOrder states, pick and ship or pickup, full and partial refunds through the payment processor, and disputes tracked to their outcome.

Gift cards and store credit

08 · PLANNEDA stored balance kept as a ledger of every issue and redemption, usable at the counter and online.

Card data stays with the processor

09 · PLANNEDPayments go through the processor’s hosted fields and certified card terminals, so card numbers never reach Fusion’s servers or registers.

Works with your CRM and books

10 · PLANNEDCommand CRM and Command Accounting first, then other CRM and accounting systems through connectors. Customers stay in the CRM; sales, refunds and fees post to the books.

One product experience. A platform underneath.

THE SHARED FOUNDATION

Command Merchant

FOCUSED PRODUCT EXPERIENCE

Shared capabilities

IDENTITY · DOCUMENTS · AUDIT · STORAGE · WORKFLOW · SECURITY

Fusion runtime

Solerra · FSML · FSS · CAPABILITY ABI · PROVIDERS

Infrastructure

WINDOWS · ANDROID TABLETS · FUSION INTERNET SERVICES · CONNECTED SERVICES

Explore Command Merchant.

See what the product does, then continue through the broader Fusion portfolio.Explore every product