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Email, calls, messages, and meetings in one place.

CONNECT / Engage Connect Engage Connect is Fusion’s unified communications application and the server that coordinates it: email, phone calls, messaging, and meetings in one experience, while the mail, phone, and media services behind them keep running independently.
Product overviewAll products

How it connects

Portfolio advantageEngage Connect does not rebuild the services it brings together. Mail stays with Engage’s mail server, calls with Engage PBX, rooms with Fusion Session Server, and audio and video with Fusion Media Server. Connect coordinates them, and each can be run and updated on its own.
Diagram, not a screenshot: teams, customers and guests, and administrators use Engage Connect, whose parts are email, phone calls, messaging, meetings, a coordination server, and administration, coordinating Engage’s mail server, Engage PBX, Fusion Session Server, and Fusion Media Server

What Engage Connect brings together.

WHAT IT ENABLES One place to communicate, on top of services that stay independent. Engage Connect is in early development: its coordination core and text messaging are being built, and there is no application to use yet. The image is a diagram, not a screenshot.

A coordination core

01 · IN DEVELOPMENTEach message, call, and meeting request is recorded before it is carried out, survives a crash or a restart, and is not sent twice.

Direct and group messaging

02 · IN DEVELOPMENTText conversations between two people or within a group, with invitations, history, and read markers.

Rooms and meetings

03 · IN DEVELOPMENTMeetings held in rooms from Fusion Session Server, with audio and video carried by Fusion Media Server.

Email in the same place

04 · PLANNEDMail from Engage’s mail server beside messages and calls.

Telephone calls

05 · PLANNEDCalls through Engage PBX from the same application.

One application

06 · PLANNEDConversations, people, and the conversation in progress side by side in one window.

Broadcasts

07 · PLANNEDMeetings and announcements carried to a wider audience than their participants.

Messages beyond the organization

08 · PLANNEDDelivery to people outside the organization through messaging providers.

Administration

09 · PLANNEDA console for administrators, with roles that decide who may do what.

One product experience. A platform underneath.

THE SHARED FOUNDATION

Engage Connect

FOCUSED PRODUCT EXPERIENCE

Shared capabilities

IDENTITY · COMMUNICATIONS · CONTACTS · MEDIA · WORKFLOW · SECURITY

Fusion runtime

Solerra · FSML · FSS · CAPABILITY ABI · PROVIDERS

Infrastructure

WINDOWS · FUSION OS · LOCAL · CONNECTED SERVICES

Explore Engage Connect.

See what the product does, then continue through the broader Fusion portfolio.Explore every product